1. Information We Collect
- Account data such as name, email address, and profile settings.
- Community activity data, including posts, votes, and event participation.
- Technical information such as device, browser, and log data.
2. How We Use Information
- Provide, maintain, and improve VecinoHub.
- Authenticate users and secure accounts.
- Enable neighborhood collaboration features and administration.
- Communicate service updates and support responses.
3. Legal Bases and Consent
We process personal data based on contract performance, legitimate interests, legal obligations, and consent where required.
4. Sharing of Information
We do not sell personal data. We may share data with service providers that support hosting, analytics, security, and authentication, subject to contractual safeguards.
5. Data Retention
We retain personal data only as long as necessary to provide the service, comply with legal requirements, and resolve disputes.
6. Security
We apply reasonable technical and organizational safeguards to protect personal data. No method of transmission or storage is completely secure.
7. Your Rights
Depending on your jurisdiction, you may request access, correction, deletion, or restriction of your data.
To submit a request, contact privacy@vecinohub.com.
8. Children's Privacy
VecinoHub is not directed to children under 13, and we do not knowingly collect personal data from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material updates will be posted on this page with an updated effective date.